

After installing Citrix on Windows 10, check the default app to handle. Do not upgrade to the latest version of Citrix if you are using a Partners PC. If you have trouble connecting to Epic, first make sure your Citrix Receiver software is up to date. If you use an iPad to access Epic, but have trouble after log in, you need to contact the IS Service Desk and ask for the Haiku/Canto team.iOS devices (iPhone, iPad, iPod touch): enroll in MobileIron to access Partners email, and other Partners resources.Note: Mac users are unable to print reports.Launch the Citrix Workspace app using VPN first, and then modify the Citrix Workspace app for future use: In Citrix Workspace Preferences, Accounts, add.

Use Firefox or Chrome to access Partners Workspace. Detailed instructions can be found here.

